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Support for 11trees Solutions

This is the central support page for 11trees’ solutions, including Annotate PRO and Canopy.

Please don’t hesitate to use the Contact Us link if you don’t find what you’re looking for.

If you’re having issues with our software, please send us as much detail as possible: screenshots, steps to reproduce a problem etc. We’ll correspond with you via email and, if we can’t get to the bottom of the problem within a few iterations, schedule a screenshare to provide live support.

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Share the details of an issue or an idea. We’ll prove how responsive we are and you might earn a year’s free access to Anntoate PRO premium features and content.