How do I change the email address associated with my Annotate PRO account?
What happens if you signed up with a school email and change employers? Or you change your name (get married, divorced etc.) and your email changes? Your...
Read MoreAnnotate PRO: Known Issues
Bugs happen! Our goal is to listen carefully to our users and respond quickly to address issues/problems. Here are the current issues we’re tracking for Annotate...
Read MoreTune your browser to support Annotate PRO
Annotate PRO requires certain browser settings to do its magic. In addition, you can tune how and where AP functions to suit your needs. Most crucially, make sure that...
Read MoreAP Admin Role
Organizations and schools with an Institutional license can create Admins with the ability to view and create new users, promote other users to be Exec Editors or...
Read MoreSub-Groups in Annotate PRO
Trial, individual paid, and institutional users can create and manage Sub-Groups to better organize Comments in a Library. Why would you want to use Sub-Groups? To...
Read MoreAnnotate PRO Summer 2020 Update
We hope you and your family are well in these unprecedented times. As the summer of 2020 begins much is uncertain in this huge but tiny world of ours. We kind of hope...
Read MoreCan I sort Favorites in Annotate PRO?
Yes! As of October 2020, trial and paid users can both sort and color their Favorites. Visit Sort AND Color Your Favorites to learn more. ...
Read MoreAdd-in Error – “Can’t connect to the catalog”
What to do if you are using one of our Microsoft Add-ins (Annotate PRO etc) and see this arcane message? The “catalog” in question is the...
Read MoreMaking the most of your 35 hours/day…
Differentiate feedback to your diverse learners through Annotate PRO’s comment bank features Tyler Wenzel 11trees Product Specialist As great of a teacher as you...
Read MoreHow do I get a specific name to show on my comment bubbles in Word?
If you use Annotate PRO (AP) to insert comments into Word documents – by highlighting text, then clicking an AP Comment or using the Free Form feature –...
Read More“We can’t load this add-in because we couldn’t connect to the catalog” – message from Microsoft Word
When using any 11trees solution that has a special app for Microsoft Office (an “add-in” in Microsoft-speak) you may receive the following message: We can’t...
Read MoreHow do I reset my Annotate PRO password?
To reset your password: Log out of Annotate PRO (AP) if you haven’t already Click Log In Enter your email address that you use with your AP account Look...
Read MoreGetting Started with Annotate PRO – Create Reusable Comments
Whether you are an individual teacher or editor looking to create more impactful feedback more efficiently, or leading a large online school with hundreds of faculty...
Read MoreAnnotate PRO’s menu buttons are greyed out and I can’t do anything?
Our friends at Microsoft have to support many, many versions of Word. If you are experiencing greyed out buttons and the inability to use Annotate PRO it’s...
Read MoreEditing Libraries you didn’t create
A core idea to Annotate PRO is that no one should have to “reinvent the wheel.” When you are providing feedback to student 6,743 (in your career) and you...
Read MoreCan I use Annotate PRO with Canvas SpeedGrader in full screen?
One of Canvas SpeedGrader’s great features is the ability to go full screen: just you and the document. Doing so will hide all the noise of your browser including...
Read MoreAnnotate PRO continually asks for permission to access my Google Drive. Why?
One of Annotate’s most powerful features is the ability to log feedback in Google Docs and Canvas SpeedGrader. Learn more about Logging here. Logging defaults...
Read MoreFavorites in Annotate PRO
Favorites are comments that you’d like to have at your fingertips all the time. They appear in Annotate PRO’s core features as friendly blue buttons. If you...
Read MoreComment Histories in Annotate PRO
Our vision for Annotate PRO (AP) is to go far beyond being a better mousetrap for creating feedback. We hope the speed and ease of creating and using libraries of...
Read MoreAP Analytics & The Feed
No, this isn’t a new daytime cooking show starring too likable but edgy celebrities…it’s your history of feedback to your students. What can you do...
Read More