What do I do if Annotate PRO disappears from Microsoft Word?
Some users have seen Annotate “disappear” from Microsoft Word – perhaps after an update to Windows or Office.
The good news? Your Annotate account and data is completely independent of installation of our apps. So you can install/uninstall our apps for Microsoft Word and Google Chrome without affecting your data.
So if Annotate PRO disappears? Just visit the Office Store and reinstall. Log in to Annotate PRO with your existing credentials.
It’s always a good idea to update Word, also.
Now, if Annotate disappears repeatedly we’d like to know about it. Please complete a bug report.