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Posted by on Jun 11, 2015 in Support, FAQ: Annotate for Word - Mac Edition (pre-2017)

Annotate for Mac Installs…but doesn’t do anything?

If you’ve installed Annotate or Annotate PRO and everything seemed to go okay…but when you open Word nothing happens, then you may need to update Word to the latest version.

By “nothing” we mean that you open Word and there is no floating Annotate menu.

To rectify, click Help in Word’s main menu, then Check for Updates.

If an update is available, download and install it.

See if that rectifies the problem – and Annotate appears.

If not, Contact Us including screenshots and detailed descriptions of what you’re experiencing and we’ll do our best to help!

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