Microsoft Word add-ins, like Annotate, can disappear from the Word ribbon for a number of reasons. Here are the steps to take if you experience this problem:

1. Do not uninstall Annotate. If you do, you will lose your customized database.
2. Make a backup of your comments database. You can easily copy the database by following the instructions in the following article, which discusses sharing your database of comments with other Annotate users:
   •  http://11trees.com/category-table/60-share-a-library.html
3. Follow the instructions in the following Microsoft Knowledge base article to attempt to bring back the add-in:
   • How to Re-enable an Add-in That Has Been Disabled
4. Email us ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) if you can provide any details about what procedures/buttons you were using when Annotate disappeared.